Paul is a serial entrepreneur with a passion for online communities and gaming. He first became involved in Replay Poker in 2008 as an investor, and then in 2010 took over the role of CEO. He was born and raised in London. He graduated from the University of East Anglia with a Bachelor of Laws degree.
Thibault has lived and breathed the game of poker for the past 15 years. Formerly a full-time online and live poker player, he has extensive knowledge on both sides of the table, having worked with the top online poker sites since 2008. Originally from Paris, Thibault left his hometown 10 years ago and currently resides in London. Outside of work, he is a huge sports fan, enjoys playing real-time strategy games, and loves travelling.
Ash has been in gaming support for years, and in gaming communities even longer! Ever since she got her Nintendo at age 7, she's been a dedicated gamer. She's all about getting involved with player bases both in and out of work, and much of her free time is spent going to board game meetups. Outside of games, Ash loves books, food, dogs, and traveling whenever she can.
Sarah loves helping customers and solving problems. Happy customers make her happy! She also loves video games, trying new and interesting foods from food trucks, dark-roast coffee, baking pies, and long walks on the beach. Her trusty, calico cat Lucy is always in her lap while she’s answering tickets.
An avid gamer, traveler, and dog lover, Patrick has been in gaming support for 3 years. He's helped to release multiple games on various platforms and especially enjoys interacting with devoted players! When not 'working' in games or playing poker, he generally spends his time traveling, going to concerts, and consistently beating his two older brothers in Fantasy Football.
Over the past 6 years, Andrew has supported everything from voip phones to nintendo fanboys. Internet forums are his passion and he's been privileged to serve as the community manager for two large gaming forums. When not behind a screen, Andrew is a keen sports enthusiast and loves working on his car.
Robert started his poker career traveling around the UK live poker circuit back in the '80s and '90s. Having made the transition to online poker, he started working 'on the other side of the table' for a major online poker site in 2005 as part of their collusion team. Robert is a keen online gamer and immensely enjoys games involving cards and wagering, particularly poker and Hearthstone.
Jonny has been in the poker industry for 19 years, having experienced the professional life in nearly every aspect of poker. A keen gamer and Twitch streamer, Jonny has been gaming since he was given a Spectrum 48k as a child. Jonny is also an avid fan of sports and fantasy sports, particularly football (soccer?) and his beloved Nottingham Forest.
Luiz Felipe loves to code, play games and spend time with his beautiful wife Ana Paula alongside their four cats: Hades, Zeus, Persephone and Apollo. With about 10 years of programming experience, he devotes his skills to fight evil bugs and automate all things.
Paul has been messing around with computers since the early 80s (yes, he's *that* old), and has been a Rubyist for more than 10 years. When not working he's likely to be doing some culinary exploration, messing around with electronics, brewing his own beer, or wandering round his adopted home of Edinburgh.
Dan's first experience of programming was typing in a few DOS commands on his Commodore 64, a number of years later Dan is a full stack developer with a focus on Ruby and Node. Outside of work you will find him playing the guitar, singing or riding out on his motorbike.
Connor loves programming in Ruby, he got into it a number of years ago mainly because he thought it was cool. Some other things he thinks are cool are slide-tackling from behind and crabs. When not at a computer he enjoys playing or watching football and listening to a good traditional session in the pub with a pint or 3 of Guinness.
Oriol enjoys managing servers, but only if automation is the key aspect in doing so. He loves gastronomy, taking coffee & tea, sharing beers and fun with friends, sports in general, GIFs, and travelling around.
Ryan is a recent Computer Science graduate based in Scotland. He has keen technical interests in automation, probabilities, and data analysis. Outside of work Ryan loves to watch football, read about psychology, and play video games. Although arriving with relatively little poker experience, Ryan was once an absolute Hearthstone obsessive - peaking at top 500 on the competitive leaderboards.
For support issues, start with our Help & Support section which has information about getting started, how to play poker, FAQs and more.
If you need assistance further then head over to our Community Forums where members of the Replay Poker team and players are on hand to assist.
Finally, we offer online support via the (?) button on the top of every page and email support at firstname.lastname@example.org. We try our best to reply to all messages within 36 hours.
We love hearing from our players, so naturally we offer lots of ways to get in touch. To report a problem, make a suggestion or to just say hello, you can use any of the support channels listed above.
For corporate enquires and business development please email email@example.com.
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